FAQs

Frequently Asked Questions – Bagira Store

1. What types of products does Bagira Store offer?
We offer a wide range of pet supplies for cats, dogs, birds, and small animals such as rabbits and hamsters. Our products include dry and wet food, treats, toys, grooming and hygiene products, and accessories.

2. Are the products authentic?
Yes, all our products are 100% authentic, sourced from trusted and reputable brands.

3. How can I place an order from Bagira Store?
Simply add the products you want to your cart and proceed to checkout. You can pay online or choose cash on delivery (available in selected cities).

4. Do you deliver to all areas of Saudi Arabia?
Yes, we deliver to all cities and regions across Saudi Arabia through trusted shipping partners, with express delivery within 24 hours in Riyadh and Jeddah.

5. How long will it take to receive my order?
Orders are usually delivered within 2 – 5 business days depending on your city and the courier, while orders in Riyadh and Jeddah are delivered within 24 hours.

6. What payment methods are available?
We offer multiple payment options including: online payment (Mada, Visa, MasterCard, Apple Pay), cash on delivery (in selected areas), bank transfer, as well as Buy Now, Pay Later services through Tabby and Tamara.

7. Can I return or exchange products?
Yes, you can return or exchange any product within 7 days of receiving it, provided it is unopened and in its original condition. This applies to both food and non-food items.

8. How can I contact customer service?
You can reach us through:

• Customer Service Number: 0500068633

• Bagira Store social media channels